Flow
Flow
Flow is where each phase is explained in detail. Each phase shows the main steps, the roles involved, the important choices, the records used, and the handoff to the next phase.
Phase workflows
Open a phase to see how the work moves through the people involved. The rows read from top to bottom. The columns show who leads each step.
Capture the desired outcome, restate expectations, and confirm how success will be recognized.
02 ElicitTurn expectations into requirements, dependencies, unknowns, and risk.
03 CommitCompare expected cost, expected value, risks, and confidence before deciding.
04 BuildTurn committed requirements into working changes.
05 Go LivePrepare the change, confirm readiness, and put it into use.
06 OperateRun the service, help users, and respond when something goes wrong.
07 MeasureCompare expected and actual cost or benefit when data is available.