DX CompletePlan, deliver, run, measure

Phase 07

Measure

Measure compares expected and actual cost or benefit when useful data is available.

Read the workflow from top to bottom. Each column shows the role leading that step.

Operations
Product
Engineering
Director
Gathers actual run cost and service data when available.
Gathers benefit signals and user outcomes.
Is useful measurement data available?
Compares delivery results with the original estimate.
Compares actual results with expected value.
Reviews whether the outcome justifies more investment.
Improves run assumptions for future work.
Improves value assumptions for future work.
Improves delivery assumptions for future work.

Records

  • Actual Cost
  • Benefit Measurement
  • Estimate Refinement
  • Decision

Important choices

  • Is useful measurement data available?
  • Did the work create enough value?
  • Which assumptions should change for future work?

Handoff

Measure ends with better assumptions and, when needed, a new improvement request.